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nerd32768
Guest
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 Posted: Fri Jun 25, 2004 11:16 pm Post subject: Admins need to work harder |
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you people need to work harder instead of posting on these newsgroups
users' computers are taking more sick days than the users
http://news.zdnet.co.uk/0,39020330,39158478,00.htm
do something
or not
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Consultant
Guest
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| Posted: Fri Jun 25, 2004 11:36 pm Post subject: Re: Admins need to work harder |
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please create a helpdesk ticket and it will be escalated appropriately
"nerd32768" <brin{removethis}sons@spymac.com> wrote in message
news:epSILCuWEHA.1104@TK2MSFTNGP10.phx.gbl...
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JaR
Guest
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| Posted: Fri Jun 25, 2004 11:38 pm Post subject: Re: Admins need to work harder |
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On Fri, 25 Jun 2004 13:16:30 -0500, nerd32768 extemporised:
Why would I want to reduce the down time?
Over here, we call that "Job Security"
obTangent
http://www.theregister.co.uk/2004/06/25/virus_hits_websites/
I hear the cash register jinglin'.
JaR
Mercenary Thug |
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Neil
Guest
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| Posted: Fri Jun 25, 2004 11:40 pm Post subject: Re: Admins need to work harder |
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"Consultant" <consultant_mcngp@yahoo.com> wrote in news:ea1gQNuWEHA.212
@TK2MSFTNGP12.phx.gbl:
| Quote: | please create a helpdesk ticket and it will be escalated appropriately
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be sure to include all of you details and an ACURATE description of the
problem
--
Neil MCNGP #30
"you'd do what, to who, for how many biscuits?" |
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nerd32768
Guest
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| Posted: Fri Jun 25, 2004 11:44 pm Post subject: Re: Admins need to work harder |
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| Quote: | please create a helpdesk ticket and it will be escalated appropriately
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Helpdesk Ticket
Name: "Nerd32768"
CompanyID: "32768"
Urgent: "yes"
Problem: "my computer doesn't work"
Symptoms: "it doesn't work"
Comments: "You computer people take to long to fix a problem. When my
computer broke fifteen minutes ago, and you didn't call me" |
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Kat
Guest
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| Posted: Fri Jun 25, 2004 11:49 pm Post subject: Re: Admins need to work harder |
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"Consultant" <consultant_mcngp@yahoo.com> wrote in message
news:ea1gQNuWEHA.212@TK2MSFTNGP12.phx.gbl...
| Quote: | please create a helpdesk ticket and it will be escalated appropriately
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It will? I've taken to just deleting the calls. makes them go away faster.
Kat |
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Brian
Guest
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| Posted: Fri Jun 25, 2004 11:57 pm Post subject: Re: Admins need to work harder |
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"nerd32768" <brin{removethis}sons@spymac.com> wrote
| Quote: | you people need to work harder instead of posting on these newsgroups
users' computers are taking more sick days than the users
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We'll take that under advisement. Please see the BOFH for any further
issues. |
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Ken Briscoe
Guest
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| Posted: Fri Jun 25, 2004 11:58 pm Post subject: Re: Admins need to work harder |
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"Kat" <mistyNOSPAM@NOSPAMflynt.org> wrote in message
news:e5tNmUuWEHA.2576@TK2MSFTNGP10.phx.gbl...
| Quote: |
"Consultant" <consultant_mcngp@yahoo.com> wrote in message
news:ea1gQNuWEHA.212@TK2MSFTNGP12.phx.gbl...
please create a helpdesk ticket and it will be escalated appropriately
It will? I've taken to just deleting the calls. makes them go away faster.
Kat
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I've found that something along these lines works best:
UPDATE Tickets
SET Status = "Complete", ResolvedBy = "Kat"
and running this in the database. Deleting things can get messy. Just mark
them all as completed, and deny that you know anything about it. You'll be
all set. Trust me.
--
KB - MCNGP "silent thug" #26
first initial last name AT hotmail DOT com |
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Neil
Guest
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| Posted: Fri Jun 25, 2004 11:58 pm Post subject: Re: Admins need to work harder |
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"Kat" <mistyNOSPAM@NOSPAMflynt.org> wrote in
news:e5tNmUuWEHA.2576@TK2MSFTNGP10.phx.gbl:
| Quote: | It will? I've taken to just deleting the calls. makes them go away
faster.
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the best
dump> /dev/NULL
--
Neil MCNGP #30
"you'd do what, to who, for how many biscuits?" |
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Kat
Guest
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| Posted: Sat Jun 26, 2004 1:09 am Post subject: Re: Admins need to work harder |
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If the call shows as complete, I have some liability issues, especially if
my name is on it.
I'd rather delete it, denying having seen it in the first place, or set it
as complete by someone else.
Either or works for me.
"Ken Briscoe" <youcant@sendmespam.com> wrote in message
news:OwgnYZuWEHA.3420@TK2MSFTNGP12.phx.gbl...
| Quote: | "Kat" <mistyNOSPAM@NOSPAMflynt.org> wrote in message
news:e5tNmUuWEHA.2576@TK2MSFTNGP10.phx.gbl...
"Consultant" <consultant_mcngp@yahoo.com> wrote in message
news:ea1gQNuWEHA.212@TK2MSFTNGP12.phx.gbl...
please create a helpdesk ticket and it will be escalated appropriately
It will? I've taken to just deleting the calls. makes them go away
faster.
Kat
I've found that something along these lines works best:
UPDATE Tickets
SET Status = "Complete", ResolvedBy = "Kat"
and running this in the database. Deleting things can get messy. Just mark
them all as completed, and deny that you know anything about it. You'll be
all set. Trust me.
--
KB - MCNGP "silent thug" #26
first initial last name AT hotmail DOT com
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Andy Foster
Guest
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| Posted: Sun Jun 27, 2004 7:50 pm Post subject: Re: Admins need to work harder |
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"nerd32768" <brin{removethis}sons@spymac.com> wrote in message
news:eKzh0RuWEHA.1164@tk2msftngp13.phx.gbl...
| Quote: | please create a helpdesk ticket and it will be escalated appropriately
Helpdesk Ticket
Name: "Nerd32768"
CompanyID: "32768"
Urgent: "yes"
Problem: "my computer doesn't work"
Symptoms: "it doesn't work"
Comments: "You computer people take to long to fix a problem. When my
computer broke fifteen minutes ago, and you didn't call me"
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pebcak |
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Neil
Guest
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| Posted: Mon Jun 28, 2004 6:29 am Post subject: Re: Admins need to work harder |
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"Andy Foster" <andy.remove@andyfoster.this.com> wrote in
news:2k857cF194iseU1@uni-berlin.de:
| Quote: | "nerd32768" <brin{removethis}sons@spymac.com> wrote in message
news:eKzh0RuWEHA.1164@tk2msftngp13.phx.gbl...
please create a helpdesk ticket and it will be escalated
appropriately
Helpdesk Ticket
Name: "Nerd32768"
CompanyID: "32768"
Urgent: "yes"
Problem: "my computer doesn't work"
Symptoms: "it doesn't work"
Comments: "You computer people take to long to fix a problem. When my
computer broke fifteen minutes ago, and you didn't call me"
pebcak
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ID10t
--
Neil MCNGP #30
"you'd do what, to who, for how many biscuits?" |
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