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RICHARD reason Guest
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Posted: Fri Aug 01, 2003 1:46 am Post subject: Home service calls |
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RICHARD reason Guest
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Posted: Fri Aug 01, 2003 1:46 am Post subject: Re: Home service calls |
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give it a rest techshare, not only is your business ripping off the e.u. but
then its people like you who rip off the *** tech you send out to do the
work.I've been doing this for oh about 14 yrs and have learned if you are
going to make any money work for yourself . its good to see other techs not
taking the crumbs you leave for them and if anyone is ripping off the tech
field it WOULD BE YOU MOUTH !!
"techshare" <nospam@nospam.net> wrote in message
news:EeacnTsJutCWMIOiXTWJig@comcast.com...
| Quote: | ???
If Lee is an experienced PROFESSIONAL running a BUSINESS, then he should
be
CHARGING for the work. Do not wonder why the tech field is so crummy. It
is
because of people like Lee.
When you call a plumber out to "hook up some pipes" ... do you get a
deal?!
Hell no! Does it matter where you live?! NO.
See, here is how it goes ... ya got "Lee" out there in some area doing
work
on the cheap. On the other hand, you have guys like "Ghost" and I who have
a
real business with real overhead and real experienced professionals. We
can't stay in business lest we charge ... I might add like every other
g*ddam business out there BESIDES computer repair.
Concluding in "Lee's" words, he is not raping the customer ... he is
raping
the very field he works in and all of us along with it.
"-=MoJo=Master=-" <not@home.com> wrote in message
news:Xns93C0890EA712DAgEnTMAN@24.69.255.211...
Lee Parsons <friartuck32@hotmail.com> wrote in
news:i0sdhvgo4u3mjh19ntnl8843en43chr2dc@4ax.com:
Good on you Lee. Its nice to see someone with some ethics and a good
attitude. I couldnt agree more about helping people.
Someone here was bemoaning home service calls -- the dusty dark corner
where the computer sits, the kitchen chair, the crowded space, etc.
I *love* home service calls and they're my bread-and-butter.
A local ISP provides home calls, but the customer has to pay almost
$50 for the trip out and then $95/hour.
I charge no trip fee and less per hour, and I'm busy most of the time.
But I enjoy the service. A lot of my clients in our rural mountain
area are elderly folks who have one or two computers in their homes,
have come to computing late in life and love the information and
communication it gives them.
But they aren't techs, and when there's a problem they need a
little help. It's often something small, probably not worth the time
of your big-shop folks. Yes, it's not always the best of conditions,
but they have what they have and I refuse to talk down to them or
ignore their need for service.
If I need a better chair, I ask for it. If I need a drink of
water, I ask for it (most of the time they offer). I also ask for the
vacuum cleaner when approprate!
A lot of them want to use the computer, but have no interest in
learning the details of fixing it, and have come to rely on me for
fixing those little gremlins that come up once in awhile. I also help
them learn to use their machines and software. In return, I've gotten
to know a lot of good folks in my region, made money without raping
them, and enjoy a good reputation. Word of mouth has been phenominal.
Business repairs may make you rich and be easier to work on, but don't
ignore the satisfaction that can come from helping neighbors and doing
a little teaching, too.
Lee
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Yoda Guest
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Posted: Mon Aug 18, 2003 5:33 am Post subject: Re: Home service calls |
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I'm just a lurker, studying for my exams, but prior to this avocation, I was
in business for 35 years. Ghost hits it right on the nose. People don't
respect "cheap" they figure they're getting what they pay for. What you're
doing by lowering your prices is attracting bottom feeders. You're not going
to make a living with them.
Yode |
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