|
|
| Author |
Message |
Clint Kennedy
Guest
|
 Posted: Tue Aug 12, 2003 8:29 pm Post subject: Blaster Worm |
 |
|
Just wanted to wish all tech support people well today when half of your
customers start calling to say their computers are mysteriously rebooting
over and over.
--
Clint |
|
| Back to top |
|
 |
|
|
Outgoing V. Incoming
Guest
|
| Posted: Tue Aug 12, 2003 10:15 pm Post subject: Re: Blaster Worm |
|
|
On Tue, 12 Aug 2003 08:29:30 -0700, "Clint Kennedy"
<clint_kennedy@hotmail.com> wrote:
| Quote: | Just wanted to wish all tech support people well today when half of your
customers start calling to say their computers are mysteriously rebooting
over and over.
|
Yeah, I got the first call at about noon.
Lee |
|
| Back to top |
|
|
AG
Guest
|
| Posted: Wed Aug 13, 2003 3:02 am Post subject: Re: Blaster Worm |
|
|
"Outgoing V. Incoming" <timeontarget@newsguy.com> wrote in message
news:g48ijvggj6iu7cgdcooe5vhgtbv23021nd@4ax.com...
| Quote: | On Tue, 12 Aug 2003 08:29:30 -0700, "Clint Kennedy"
clint_kennedy@hotmail.com> wrote:
Just wanted to wish all tech support people well today when half of your
customers start calling to say their computers are mysteriously rebooting
over and over.
Yeah, I got the first call at about noon.
Lee
Mine started last night at about 4:30 CDT. At that time there wasn't any |
info on it. This morning it was all over Google News and I had the cleaning
tool from Symantec by 8:15. By 9:30 I had checked the office PCs for it and
cleared them whew.
AG |
|
| Back to top |
|
|
Ghost
Guest
|
| Posted: Wed Aug 13, 2003 3:10 am Post subject: Re: Blaster Worm |
|
|
In article <wJ7_a.77302$zy.22695@fed1read06>, "Clint Kennedy"
<clint_kennedy@hotmail.com> wrote:
| Quote: | Just wanted to wish all tech support people well today when half of your
customers start calling to say their computers are mysteriously rebooting
over and over.
|
OH MY GAWD!!! The calls I got today!!! lol
Viruses (and lightning) are a technician's best friend!!! lol |
|
| Back to top |
|
|
Outgoing V. Incoming
Guest
|
| Posted: Wed Aug 13, 2003 3:41 am Post subject: Re: Blaster Worm |
|
|
On Tue, 12 Aug 2003 17:02:20 -0500, "AG" <atenor@email.com> wrote:
| Quote: | Yeah, I got the first call at about noon.
Lee
Mine started last night at about 4:30 CDT. At that time there wasn't any
info on it. This morning it was all over Google News and I had the cleaning
tool from Symantec by 8:15. By 9:30 I had checked the office PCs for it and
cleared them whew.
AG
|
One weird situation on this: Went to a customer's house after he
called with all the symptoms indicating the Blast Worm was present. I
used Symantec's fix and it found NO worm present.
So I installed the MS patch and he's not getting the errors and
reboots anymore. |
|
| Back to top |
|
|
Geoff
Guest
|
| Posted: Wed Aug 13, 2003 3:45 am Post subject: Re: Blaster Worm |
|
|
| Quote: |
OH MY GAWD!!! The calls I got today!!! lol
Viruses (and lightning) are a technician's best friend!!! lol
|
tell me about it
dead modems from lightning and poeple moaning their pc's are rebooting when
they go online
:/ |
|
| Back to top |
|
|
Clint Kennedy
Guest
|
| Posted: Wed Aug 13, 2003 4:16 am Post subject: Re: Blaster Worm |
|
|
Soooo ... what's the problem? :-)
"Outgoing V. Incoming" <timeontarget@newsguy.com> wrote in message
news:f4rijv4ogjl7djte81168aji3kuvpgbpgv@4ax.com...
| Quote: | On Tue, 12 Aug 2003 17:02:20 -0500, "AG" <atenor@email.com> wrote:
Yeah, I got the first call at about noon.
Lee
Mine started last night at about 4:30 CDT. At that time there wasn't any
info on it. This morning it was all over Google News and I had the
cleaning
tool from Symantec by 8:15. By 9:30 I had checked the office PCs for it
and
cleared them whew.
AG
One weird situation on this: Went to a customer's house after he
called with all the symptoms indicating the Blast Worm was present. I
used Symantec's fix and it found NO worm present.
So I installed the MS patch and he's not getting the errors and
reboots anymore. |
|
|
| Back to top |
|
|
|
|
SuperTech
Guest
|
| Posted: Wed Aug 13, 2003 8:02 am Post subject: Re: Blaster Worm |
|
|
"Clint Kennedy" <clint_kennedy@hotmail.com> wrote in
news:wJ7_a.77302$zy.22695@fed1read06:
| Quote: | Just wanted to wish all tech support people well today when half
of your customers start calling to say their computers are
mysteriously rebooting over and over.
|
Actually, it was dead today. We got hit by the SQL Slammer worm a
couple of months ago. So, we learned from that experience. We had all
of our systems patched over a week ago. The only systems that were not
patched were medical systems out of our control. These vendors claim
that they need FDA approval before they can apply the RPC patch. We
warned the departments & vendors that these medical devices would be
disconnected from the network if a worm or virus was released. And
guess what? It was! Our very astute MIS pulled the plug on these
devices last night. Due to his quick action, we are safe.
I think some of the vendors are now coming around.
SuperTech |
|
| Back to top |
|
|
Outgoing V. Incoming
Guest
|
| Posted: Wed Aug 13, 2003 9:16 am Post subject: Re: Blaster Worm |
|
|
On Tue, 12 Aug 2003 16:16:24 -0700, "Clint Kennedy"
<clint_kennedy@hotmail.com> wrote:
| Quote: | Soooo ... what's the problem? :-)
|
Not being sure. I'm waiting for him to call and tell me it's doing it
again. |
|
| Back to top |
|
|
Tony Sivori
Guest
|
| Posted: Wed Aug 13, 2003 10:33 am Post subject: Re: Blaster Worm |
|
|
On Tue, 12 Aug 2003 13:10:52 -0500, Matt1999 wrote:
| Quote: | Yeah. I got this one on my home computer. It took me awhile to find out
what the problem was. My virus definitions were only a day out of date,
so I didn't think it was a virus. That is until I downloaded the new
ones.
So, my question to everyone is:
What patch from microsoft should I use?
|
All of them. Go to the Windows update site, and install every critical
update. Then check the site at least once a week for new updates.
--
Tony Sivori |
|
| Back to top |
|
|
Crazymiclo30
Guest
|
| Posted: Wed Aug 13, 2003 6:24 pm Post subject: Re: Blaster Worm |
|
|
I don't see what the big deal is. I guess that is the reward for already
having computers updated. The patch for this came out a month ago. :^) I
am glad everyone has job security though.
--
crazymiclo
A+, Network+, MCP
"Clint Kennedy" <clint_kennedy@hotmail.com> wrote in message
news:wJ7_a.77302$zy.22695@fed1read06...
| Quote: | Just wanted to wish all tech support people well today when half of your
customers start calling to say their computers are mysteriously rebooting
over and over.
--
Clint
|
|
|
| Back to top |
|
|
AG
Guest
|
| Posted: Wed Aug 13, 2003 9:34 pm Post subject: Re: Blaster Worm |
|
|
"Ghost" <user@user.com> wrote in message
news:user-1208031810060001@1.0.0.101...
| Quote: | In article <wJ7_a.77302$zy.22695@fed1read06>, "Clint Kennedy"
clint_kennedy@hotmail.com> wrote:
Just wanted to wish all tech support people well today when half of your
customers start calling to say their computers are mysteriously
rebooting
over and over.
OH MY GAWD!!! The calls I got today!!! lol
Viruses (and lightning) are a technician's best friend!!! lol
The sad thing is that since I work for an ISP we made a decision in the |
morning to supply the patch and cleaning tool for free, or $1.00 if they
don't have a CDR to trade. I haven't made a penny on this thing yet and I
am too busy to work on many computers that do have it right now. I guess I
need to get on building that new server.
AG |
|
| Back to top |
|
|
www.ttdown.com
Guest
|
| Posted: Wed Aug 13, 2003 10:39 pm Post subject: Re: Blaster Worm |
|
|
Hi !
Why dont you get a Virus Scanner like Sophos with the Enterprise
Manager.
You can set him to download every hour new virus updates and spread it
to all the clients.
This saved us a lot of trouble ...
cu ASW
On Wed, 13 Aug 2003 09:24:21 -0400, "Crazymiclo30" <user@user.net>
wrote:
| Quote: | I don't see what the big deal is. I guess that is the reward for already
having computers updated. The patch for this came out a month ago. :^) I
am glad everyone has job security though. |
|
|
| Back to top |
|
|
Tony Sivori
Guest
|
| Posted: Wed Aug 13, 2003 11:03 pm Post subject: Re: Blaster Worm |
|
|
On Wed, 13 Aug 2003 09:43:16 -0400, Outgoing V. Incoming wrote:
| Quote: | On Wed, 13 Aug 2003 01:33:29 -0400, "Tony Sivori" wrote:
On Tue, 12 Aug 2003 13:10:52 -0500, Matt1999 wrote:
So, my question to everyone is:
What patch from microsoft should I use?
All of them. Go to the Windows update site, and install every critical
update. Then check the site at least once a week for new updates.
I went to the Windows Update site yesterday and the new patch for
Blaster Worm wasn't available on the automatic update system -- I had to
go to the MS URL specified in Symantec's fix page to find it.
|
The new patch? I guess you mean the one for when you already have it? If
so, that would be downloaded from your anti virus vendor. The preventive
patch from Microsoft has been available since July 16.
--
Tony Sivori |
|
| Back to top |
|
|
|
|
Outgoing V. Incoming
Guest
|
| Posted: Wed Aug 13, 2003 11:45 pm Post subject: Re: Blaster Worm |
|
|
On Wed, 13 Aug 2003 14:03:29 -0400, "Tony Sivori"
<TonySivori@yahoo.com> wrote:
| Quote: | On Wed, 13 Aug 2003 09:43:16 -0400, Outgoing V. Incoming wrote:
On Wed, 13 Aug 2003 01:33:29 -0400, "Tony Sivori" wrote:
On Tue, 12 Aug 2003 13:10:52 -0500, Matt1999 wrote:
So, my question to everyone is:
What patch from microsoft should I use?
All of them. Go to the Windows update site, and install every critical
update. Then check the site at least once a week for new updates.
I went to the Windows Update site yesterday and the new patch for
Blaster Worm wasn't available on the automatic update system -- I had to
go to the MS URL specified in Symantec's fix page to find it.
The new patch? I guess you mean the one for when you already have it? If
so, that would be downloaded from your anti virus vendor. The preventive
patch from Microsoft has been available since July 16.
|
No, I meant the preventive patch. I thought it had just come out.
Thanks for the info.
Lee |
|
| Back to top |
|
|
|
FAQ
Search
Memberlist
Usergroups
Register
Profile
Private messages
Log in
