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Rodneyd
Guest
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 Posted: Wed Aug 13, 2003 11:27 am Post subject: My first time...need help |
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....dealing with a hard drive wiped clean. (Suspect virus).
HP Pavilion XT958
Was running XP home. Diskpart shows an empty c: drive and also the hidden
drive where the recovery disk is kept.
Looking for advice on how to proceed and I have some questions this problem
has raised.
1) Can't access recovery partition. HP website instructs to use F10 at first
splash. Of course this fails. Any suggestions here?
2) What is good recovery software (cheap, hopefully) to go after lost files.
This is a friend/coworker's unit and is not to concerned in this area.
However, I am studying for the A+ cert. and need to know how to do this.
3) How is that hidden partition set-up? Why doesn't it show up as a drive?
Anything you can tell me would be helpfull.
Thanks for taking the time to read this and any help or suggestions you
may have.
rodneyd |
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Billy
Guest
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| Posted: Wed Aug 13, 2003 1:31 pm Post subject: Re: My first time...need help |
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Did the virus wipe the hard drive, or did you after suspecting a
virus?
HP site says you may recover after an Fdisk by using Fdisk /mbr. If
that fails the only other options seems to be a fee for recovery disks
or install another OS. Course you do have the OEM license for XP Home,
so install is possible with an OEM disk (or PID modification). This
does not replace any applications that HP shipped. Not sure what they
charge, shouldn't be more than $10-20.
Good luck.
"Rodneyd" <rodneyd@comcast.net> wrote in message
news:07udnf0vfaI-R6SiU-KYgw@comcast.com...
| Quote: | ...dealing with a hard drive wiped clean. (Suspect virus).
HP Pavilion XT958
Was running XP home. Diskpart shows an empty c: drive and also the
hidden
drive where the recovery disk is kept.
Looking for advice on how to proceed and I have some questions this
problem
has raised.
1) Can't access recovery partition. HP website instructs to use F10
at first
splash. Of course this fails. Any suggestions here?
2) What is good recovery software (cheap, hopefully) to go after
lost files.
This is a friend/coworker's unit and is not to concerned in this
area.
However, I am studying for the A+ cert. and need to know how to do
this.
3) How is that hidden partition set-up? Why doesn't it show up as a
drive?
Anything you can tell me would be helpfull.
Thanks for taking the time to read this and any help or
suggestions you
may have.
rodneyd
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Chris E
Guest
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| Posted: Wed Aug 13, 2003 4:17 pm Post subject: Re: My first time...need help |
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I've done a few of these. Did you format the drive manually? If so, why
didn't you run the system recovery program from within Windows? The
"destructive" option in the program formats the drive and installs all OS
components, drivers, and apps that the PC had preloaded from the factory. I
did have one system that would not run System Recovery from Windows due to
file corruption, but I rebooted and pressed F10 REPEATEDLY at the blue
screen and the system did boot into system recovery mode. This post may not
help you with your current problem, but will hopefully help you should you
run into this again.
Chris
A+, Network+
"Rodneyd" <rodneyd@comcast.net> wrote in message
news:07udnf0vfaI-R6SiU-KYgw@comcast.com...
| Quote: | ...dealing with a hard drive wiped clean. (Suspect virus).
HP Pavilion XT958
Was running XP home. Diskpart shows an empty c: drive and also the hidden
drive where the recovery disk is kept.
Looking for advice on how to proceed and I have some questions this
problem
has raised.
1) Can't access recovery partition. HP website instructs to use F10 at
first
splash. Of course this fails. Any suggestions here?
2) What is good recovery software (cheap, hopefully) to go after lost
files.
This is a friend/coworker's unit and is not to concerned in this area.
However, I am studying for the A+ cert. and need to know how to do this.
3) How is that hidden partition set-up? Why doesn't it show up as a drive?
Anything you can tell me would be helpfull.
Thanks for taking the time to read this and any help or suggestions
you
may have.
rodneyd
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Tom MacIntyre
Guest
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| Posted: Thu Aug 14, 2003 3:24 am Post subject: Re: Sorry I wasn't more clear |
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On Wed, 13 Aug 2003 17:18:49 -0400, "Rodneyd" <rodneyd@comcast.net>
wrote:
| Quote: | The unit came to me with the hard drive wiped out, and from the owners
description of events I suspected a virus. The F10 option just does not take
me anywhere. The Windows "apollgy" screen comes up and the only thing
jamming on the F10 key does is stop the count-down for making your start up
selection.
Again, thank you for taking time to respond.
|
The good old "we apologize" usually requires a patch diskette from HP
to get things up and running again, if I recall correctly. You may
find something on HP's site...go there and do a search for the word
"apologize"; also, there is information in the MS KB about this
problem.
Tom |
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