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| Author |
Message |
ttripp@magnoliamanor.com
Guest
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 Posted: Wed Apr 26, 2006 6:50 pm Post subject: Where do I get the gui files for Cisco CallManager Express? |
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Just installed Advanced IP Services on my Cisco 3825 router, and I'm
delving into IP telephony for the first time. I've done the basic
setup of telephony on the router, but I don't have the gui files so I
can use the web administration tool.
| Quote: | From the documentation, I gather that I have to download and install
files to enable the gui, but when I go to the web site |
(http://www.cisco.com/cgi-bin/tablebuild.pl/ip-iostsp), all I get is
the message "There are currently no files for this type," followed by
detailed directions on how to install the files that ain't there! I
can't find them anywhere else on the Cisco site, including the public
ftp downloads.
I'm registered as a guest; I don't have a service contract or anything
like that. If one is required to get these files, I'm going to be
extra mad, considering the thousands of dollars I've already spent. |
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Doug McIntyre
Guest
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| Posted: Wed Apr 26, 2006 10:50 pm Post subject: Re: Where do I get the gui files for Cisco CallManager Expre |
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"ttripp@magnoliamanor.com" <ttripp@magnoliamanor.com> writes:
| Quote: | Just installed Advanced IP Services on my Cisco 3825 router, and I'm
delving into IP telephony for the first time. I've done the basic
setup of telephony on the router, but I don't have the gui files so I
can use the web administration tool.
|
IOS software comes with BGP, but you generally have to license it too..
| Quote: | From the documentation, I gather that I have to download and install
files to enable the gui, but when I go to the web site
(http://www.cisco.com/cgi-bin/tablebuild.pl/ip-iostsp), all I get is
the message "There are currently no files for this type," followed by
detailed directions on how to install the files that ain't there! I
can't find them anywhere else on the Cisco site, including the public
ftp downloads.
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The file list fills in for me for CME files... But yes, I do have
service contracts.
| Quote: | I'm registered as a guest; I don't have a service contract or anything
like that. If one is required to get these files, I'm going to be
extra mad, considering the thousands of dollars I've already spent.
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Yes, but did you license CME?
FL-CCME-36 Cisco CallManager Express Feature License for up to 36 users
(and 72, 96, 120)
If you licensed CME, you should be able to get those files from your
reseller who you licensed it from. If they asked what you wanted, and
then sold you the wrong feature license, then you should go back to them. |
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garrisb
Guest
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| Posted: Wed Apr 26, 2006 11:50 pm Post subject: Re: Where do I get the gui files for Cisco CallManager Expre |
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Depending on when you purchased the router, it "may" allow you a higher
level of access (for a limited time). Access to those files will also
depend on the order configuration. Contact your reseller to make sure
they added CME to your order. |
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ttripp@magnoliamanor.com
Guest
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| Posted: Thu Apr 27, 2006 1:50 pm Post subject: Re: Where do I get the gui files for Cisco CallManager Expre |
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Thanks, I was beginning to suspect this was the issue. Cisco licensing
makes Microsoft licensing a joyous experience, by comparison.
Can you imagine buying a car this way? "Yes, you bought the car, but
you need a license to get the engine installed. After that, you'll
need to buy a transmission. You might also want to buy a steering
wheel, brakes, seats, gas tank, radio, and fuzzy dice." |
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