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| Author |
Message |
thomas@nospam
Guest
|
 Posted: Mon May 15, 2006 1:59 pm Post subject: ID 1311 and 1566 2019 |
 |
|
Hi,
This morning the users could open a session, but no user could access
outlook, the shares...
I've rebooted the domain controler and they are now able work.
Before I rebooting the server i've tried to access the AD users and
computers console but i've had an error message : "naming information cannot
be located because of the following reason : server is not operationnal..."
On the event log, i've got the following ID :
- in sytem : ID 2019 (every minutes before the reboot)
- In Directory service : ID 1311 and 1566 every 15 minutes : still occur
- in application: ID 1053 and 1030 very 5 minutes before the reboot
This issue occured only in one site (We've got more than 14 sites, each of
them with a domain controler)
Thanks in advance for your help,
Thomas. |
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oz@msexchange911.org
Guest
|
| Posted: Mon May 15, 2006 6:27 pm Post subject: RE: ID 1311 and 1566 2019 |
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have you seen this
http://support.microsoft.com/?id=272568
http://technet2.microsoft.com/WindowsServer/en/Library/fa4c9981-5749-4e5a-a216-38f9faed53441033.mspx?mfr=true
Cheers
oz
--
Best regards, Good Luck
Oz Ozugurlu
____________________________
MCSE 2003 M+,S+, CCNA
Http://www.msexchange911.org
Http://www.consultusa.us (Blog)
"thomas@nospam" wrote:
| Quote: | Hi,
This morning the users could open a session, but no user could access
outlook, the shares...
I've rebooted the domain controler and they are now able work.
Before I rebooting the server i've tried to access the AD users and
computers console but i've had an error message : "naming information cannot
be located because of the following reason : server is not operationnal..."
On the event log, i've got the following ID :
- in sytem : ID 2019 (every minutes before the reboot)
- In Directory service : ID 1311 and 1566 every 15 minutes : still occur
- in application: ID 1053 and 1030 very 5 minutes before the reboot
This issue occured only in one site (We've got more than 14 sites, each of
them with a domain controler)
Thanks in advance for your help,
Thomas.
|
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|
| Back to top |
|
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Wong Tuck Wah
Guest
|
| Posted: Mon May 15, 2006 6:34 pm Post subject: RE: ID 1311 and 1566 2019 |
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Error 1311 is due to KCC problem, look at this
http://support.microsoft.com/kb/819249/en-us
Error 2019 is due to memory leak issue, look at this
http://support.microsoft.com/kb/888928/en-us
HTH.
"thomas@nospam" wrote:
| Quote: | Hi,
This morning the users could open a session, but no user could access
outlook, the shares...
I've rebooted the domain controler and they are now able work.
Before I rebooting the server i've tried to access the AD users and
computers console but i've had an error message : "naming information cannot
be located because of the following reason : server is not operationnal..."
On the event log, i've got the following ID :
- in sytem : ID 2019 (every minutes before the reboot)
- In Directory service : ID 1311 and 1566 every 15 minutes : still occur
- in application: ID 1053 and 1030 very 5 minutes before the reboot
This issue occured only in one site (We've got more than 14 sites, each of
them with a domain controler)
Thanks in advance for your help,
Thomas.
|
|
|
| Back to top |
|
|
thomas@nospam
Guest
|
| Posted: Mon May 15, 2006 7:36 pm Post subject: RE: ID 1311 and 1566 2019 |
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Thanks for your help.
I'm going to install path 11 for mc afee.
About error 1311 : we've got windows 2003 SP1, do i have to install the patch?
"Wong Tuck Wah" wrote:
| Quote: |
Error 1311 is due to KCC problem, look at this
http://support.microsoft.com/kb/819249/en-us
Error 2019 is due to memory leak issue, look at this
http://support.microsoft.com/kb/888928/en-us
HTH.
"thomas@nospam" wrote:
Hi,
This morning the users could open a session, but no user could access
outlook, the shares...
I've rebooted the domain controler and they are now able work.
Before I rebooting the server i've tried to access the AD users and
computers console but i've had an error message : "naming information cannot
be located because of the following reason : server is not operationnal..."
On the event log, i've got the following ID :
- in sytem : ID 2019 (every minutes before the reboot)
- In Directory service : ID 1311 and 1566 every 15 minutes : still occur
- in application: ID 1053 and 1030 very 5 minutes before the reboot
This issue occured only in one site (We've got more than 14 sites, each of
them with a domain controler)
Thanks in advance for your help,
Thomas.
|
|
|
| Back to top |
|
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thomas@nospam
Guest
|
| Posted: Mon May 15, 2006 7:37 pm Post subject: RE: ID 1311 and 1566 2019 |
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|
THanks for your help,
I'm going to try the solutions you send me and will keep you inform tomorrow,
Cheers,
Thomas
"oz@msexchange911.org" wrote:
| Quote: | have you seen this
http://support.microsoft.com/?id=272568
http://technet2.microsoft.com/WindowsServer/en/Library/fa4c9981-5749-4e5a-a216-38f9faed53441033.mspx?mfr=true
Cheers
oz
--
Best regards, Good Luck
Oz Ozugurlu
____________________________
MCSE 2003 M+,S+, CCNA
Http://www.msexchange911.org
Http://www.consultusa.us (Blog)
"thomas@nospam" wrote:
Hi,
This morning the users could open a session, but no user could access
outlook, the shares...
I've rebooted the domain controler and they are now able work.
Before I rebooting the server i've tried to access the AD users and
computers console but i've had an error message : "naming information cannot
be located because of the following reason : server is not operationnal..."
On the event log, i've got the following ID :
- in sytem : ID 2019 (every minutes before the reboot)
- In Directory service : ID 1311 and 1566 every 15 minutes : still occur
- in application: ID 1053 and 1030 very 5 minutes before the reboot
This issue occured only in one site (We've got more than 14 sites, each of
them with a domain controler)
Thanks in advance for your help,
Thomas.
|
|
|
| Back to top |
|
|
Wong Tuck Wah
Guest
|
| Posted: Mon May 15, 2006 8:04 pm Post subject: RE: ID 1311 and 1566 2019 |
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|
KCC problem does not happens that easily, it occurs only when yo have many
sites, many domains, and many DCs. The timing for all of them to get
synchronize sometimes might get rather cranky.
I believe in your case, the main issue is due to your server freeze which
trigger off the KCC to malfunction. If you are able to solve the this issue,
the event for 1311 should resolve by itself.
One rule of thumb is whenever you analyze the event viewer, look for the
first event that gives an error. Due to the nature of dependencies in all MS
services, the service that cause that error will tigger off a chain reaction
for other dependent services to halt. So once you are able to solve the root
cause, the rest will be self-healed
HTH.
"thomas@nospam" wrote:
| Quote: | Thanks for your help.
I'm going to install path 11 for mc afee.
About error 1311 : we've got windows 2003 SP1, do i have to install the patch?
"Wong Tuck Wah" wrote:
Error 1311 is due to KCC problem, look at this
http://support.microsoft.com/kb/819249/en-us
Error 2019 is due to memory leak issue, look at this
http://support.microsoft.com/kb/888928/en-us
HTH.
"thomas@nospam" wrote:
Hi,
This morning the users could open a session, but no user could access
outlook, the shares...
I've rebooted the domain controler and they are now able work.
Before I rebooting the server i've tried to access the AD users and
computers console but i've had an error message : "naming information cannot
be located because of the following reason : server is not operationnal..."
On the event log, i've got the following ID :
- in sytem : ID 2019 (every minutes before the reboot)
- In Directory service : ID 1311 and 1566 every 15 minutes : still occur
- in application: ID 1053 and 1030 very 5 minutes before the reboot
This issue occured only in one site (We've got more than 14 sites, each of
them with a domain controler)
Thanks in advance for your help,
Thomas.
|
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|
| Back to top |
|
|
thomas@nospam
Guest
|
| Posted: Tue May 16, 2006 12:04 pm Post subject: RE: ID 1311 and 1566 2019 |
|
|
It seems that all problems are now solved.
Thanks for everything, your help have been very usefull!
Cheers,
Thomas
"Wong Tuck Wah" wrote:
| Quote: | KCC problem does not happens that easily, it occurs only when yo have many
sites, many domains, and many DCs. The timing for all of them to get
synchronize sometimes might get rather cranky.
I believe in your case, the main issue is due to your server freeze which
trigger off the KCC to malfunction. If you are able to solve the this issue,
the event for 1311 should resolve by itself.
One rule of thumb is whenever you analyze the event viewer, look for the
first event that gives an error. Due to the nature of dependencies in all MS
services, the service that cause that error will tigger off a chain reaction
for other dependent services to halt. So once you are able to solve the root
cause, the rest will be self-healed
HTH.
"thomas@nospam" wrote:
Thanks for your help.
I'm going to install path 11 for mc afee.
About error 1311 : we've got windows 2003 SP1, do i have to install the patch?
"Wong Tuck Wah" wrote:
Error 1311 is due to KCC problem, look at this
http://support.microsoft.com/kb/819249/en-us
Error 2019 is due to memory leak issue, look at this
http://support.microsoft.com/kb/888928/en-us
HTH.
"thomas@nospam" wrote:
Hi,
This morning the users could open a session, but no user could access
outlook, the shares...
I've rebooted the domain controler and they are now able work.
Before I rebooting the server i've tried to access the AD users and
computers console but i've had an error message : "naming information cannot
be located because of the following reason : server is not operationnal..."
On the event log, i've got the following ID :
- in sytem : ID 2019 (every minutes before the reboot)
- In Directory service : ID 1311 and 1566 every 15 minutes : still occur
- in application: ID 1053 and 1030 very 5 minutes before the reboot
This issue occured only in one site (We've got more than 14 sites, each of
them with a domain controler)
Thanks in advance for your help,
Thomas.
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