undetected hard drive
 




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undetected hard drive

 
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richie2k5



Joined: 20 Apr 2005
Posts: 5

PostPosted: Fri Aug 11, 2006 4:59 pm    Post subject: undetected hard drive Reply with quote

my brother tried downloading an upgrade for his Norton Security software on his win xp, which has expired. but was then told to install something thats missing which linked him to the Microsoft Website. once he downloaded it his computer crached. now his BIOS does not recognize his harddrive. each time he restarts the memory count runs but then pauses for sometime, but then coutinues as:

Detecting IDE drives....
Primary master: none
primary slave: none

The screen then moves normal. then the screen says:

Boot from ATAPI CDROM: Boot from ATAPI CDROM: Disk Boot Failure, insert system disk and press enter.

I swapped the hard drive with one that has win xp, and then the OS opens to it's desktop. i know now the harddrive controller is good.

I restarted the computer with the win xp cd, and tried going into the repair windows option srceen to see if it can see the hard drive. the screen showed:

Setup didnot find any hard disk drives installed in your computer.

My brother haven't backup any of his inportant files in over a month, and doesnot want to lose them. is it possible to bring back this hard drive alive frown .

thanx for any help in advance.
_________________
the bxtec
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PM
Guest





PostPosted: Sun Aug 13, 2006 9:15 am    Post subject: Re: undetected hard drive Reply with quote

richie2k5 wrote:
Quote:
my brother tried downloading an upgrade for his Norton Security
software on his win xp, which has expired. but was then told to
install something thats missing which linked him to the Microsoft
Website. once he downloaded it his computer crached. now his BIOS
does not recognize his harddrive. each time he restarts the memory
count runs but then pauses for sometime, but then coutinues as:

Detecting IDE drives....
Primary master: none
primary slave: none

The screen then moves normal. then the screen says:

Boot from ATAPI CDROM: Boot from ATAPI CDROM: Disk Boot Failure,
insert system disk and press enter.

I swapped the hard drive with one that has win xp, and then the OS
opens to it's desktop. i know now the harddrive controller is good.

I restarted the computer with the win xp cd, and tried going into the
repair windows option srceen to see if it can see the hard drive.
the screen showed:

Setup didnot find any hard disk drives installed in your computer.

My brother haven't backup any of his inportant files in over a month,
and doesnot want to lose them. is it possible to bring back this hard
drive alive frown .

thanx for any help in advance.

Probably not. You can try putting the hard drive in a USB or IDE
enclosure, or even putting it in another laptop to see if anything
detects it. If that fails, you're probably out of luck.


Get him a new hard drive, and then remind your brother of the importance
of backups.
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SBFan2000
Guest





PostPosted: Sun Aug 13, 2006 9:57 am    Post subject: Re: undetected hard drive Reply with quote

I had this exact thing with a friend. Same upgrade and microsoft scenerio.
However, that computer would get to the windows XP screen and then never
move on. Tried tons of stuff with no luck, ended up reinstalling windows
after partitioning the drive.

"richie2k5" <no@spam.invalid> wrote in message
news:wWwDg.134388$c82.116376@fe07.news.easynews.com...
Quote:
my brother tried downloading an upgrade for his Norton Security
software on his win xp, which has expired. but was then told to
install something thats missing which linked him to the Microsoft
Website. once he downloaded it his computer crached. now his BIOS
does not recognize his harddrive. each time he restarts the memory
count runs but then pauses for sometime, but then coutinues as:

Detecting IDE drives....
Primary master: none
primary slave: none

The screen then moves normal. then the screen says:

Boot from ATAPI CDROM: Boot from ATAPI CDROM: Disk Boot Failure,
insert system disk and press enter.

I swapped the hard drive with one that has win xp, and then the OS
opens to it's desktop. i know now the harddrive controller is good.

I restarted the computer with the win xp cd, and tried going into the
repair windows option srceen to see if it can see the hard drive.
the screen showed:

Setup didnot find any hard disk drives installed in your computer.

My brother haven't backup any of his inportant files in over a month,
and doesnot want to lose them. is it possible to bring back this hard
drive alive frown .

thanx for any help in advance.
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smackedass
Guest





PostPosted: Mon Aug 14, 2006 5:12 am    Post subject: Re: undetected hard drive Reply with quote

Did you try the good hard drive installed as primary, and the (presumably)
bad hard drive as secondary? Sometimes, actually, often, if a drive won't
boot, it can still be read; I'd try this before you give up on the idea of
saving data.

smackedass
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TwoBearCatz
Guest





PostPosted: Mon Aug 14, 2006 8:02 am    Post subject: Re: undetected hard drive Reply with quote

richie2k5 wrote:
Quote:
my brother tried downloading an upgrade for his Norton Security
software on his win xp, which has expired. but was then told to
install something thats missing which linked him to the Microsoft
Website. once he downloaded it his computer crached. now his BIOS
does not recognize his harddrive. each time he restarts the memory
count runs but then pauses for sometime, but then coutinues as:

Detecting IDE drives....
Primary master: none
primary slave: none

The screen then moves normal. then the screen says:

Boot from ATAPI CDROM: Boot from ATAPI CDROM: Disk Boot Failure,
insert system disk and press enter.

I swapped the hard drive with one that has win xp, and then the OS
opens to it's desktop. i know now the harddrive controller is good.

I restarted the computer with the win xp cd, and tried going into the
repair windows option srceen to see if it can see the hard drive.
the screen showed:

Setup didnot find any hard disk drives installed in your computer.

My brother haven't backup any of his inportant files in over a month,
and doesnot want to lose them. is it possible to bring back this hard
drive alive frown .

thanx for any help in advance.

not sure about the bios ... but if it's a SATA drive that could be the
issue with Windows not recognizing it. Windows won't recognize certain
SATA interfaces without special drivers installed before setup begins.
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Paul
Guest





PostPosted: Tue Aug 15, 2006 6:12 am    Post subject: Re: undetected hard drive Reply with quote

richie2k5 wrote:
Quote:
my brother tried downloading an upgrade for his Norton Security
software on his win xp, which has expired. but was then told to
install something thats missing which linked him to the Microsoft
Website. once he downloaded it his computer crached. now his BIOS
does not recognize his harddrive. each time he restarts the memory
count runs but then pauses for sometime, but then coutinues as:

Detecting IDE drives....
Primary master: none
primary slave: none

The screen then moves normal. then the screen says:

Boot from ATAPI CDROM: Boot from ATAPI CDROM: Disk Boot Failure,
insert system disk and press enter.

I swapped the hard drive with one that has win xp, and then the OS
opens to it's desktop. i know now the harddrive controller is good.

I restarted the computer with the win xp cd, and tried going into the
repair windows option srceen to see if it can see the hard drive.
the screen showed:

Setup didnot find any hard disk drives installed in your computer.

My brother haven't backup any of his inportant files in over a month,
and doesnot want to lose them. is it possible to bring back this hard
drive alive frown .

thanx for any help in advance.

Have you tried booting from a Linux LiveCD and seeing if it can mount

the drive? I have had success with that myself.

Paul
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