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Message |
Dave Hardenbrook
Guest
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 Posted: Sat Oct 07, 2006 9:39 am Post subject: Lost E-mails |
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I have a client who is reporting that she cannot send/receive E-mails to
specific addresses. She has a Charter.net account and she is getting
"bounces" whenever she sends E-mail to two correspondants, one on AOL
and one on Cox.net. Likewise, they cannot send E-mails to her. She can
send/receive from other people in other domains just fine.
I have no idea how even to begin to troubleshoot a problem like this.
Has anyone here had any experience dealing with E-mails seemingly not
getting properly routed to/from recipiants in certain domains?
--
Dave |
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Gerard Bok
Guest
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| Posted: Sat Oct 07, 2006 3:47 pm Post subject: Re: Lost E-mails |
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On Sat, 07 Oct 2006 04:39:28 GMT, Dave Hardenbrook
<daveh47NOSPAM@mindspring.com> wrote:
| Quote: | I have a client who is reporting that she cannot send/receive E-mails to
specific addresses. She has a Charter.net account and she is getting
"bounces" whenever she sends E-mail to two correspondants, one on AOL
and one on Cox.net. Likewise, they cannot send E-mails to her. She can
send/receive from other people in other domains just fine.
I have no idea how even to begin to troubleshoot a problem like this.
Has anyone here had any experience dealing with E-mails seemingly not
getting properly routed to/from recipiants in certain domains?
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You would probably start by examining the 'blacklisted' status of
each mail system involved.
http://www.spamcop.net/bl.shtml
http://www.samspade.org
--
Kind regards,
Gerard Bok |
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GoGators
Guest
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| Posted: Sat Oct 07, 2006 6:01 pm Post subject: Re: Lost E-mails |
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Gerard Bok wrote:
| Quote: | On Sat, 07 Oct 2006 04:39:28 GMT, Dave Hardenbrook
daveh47NOSPAM@mindspring.com> wrote:
I have a client who is reporting that she cannot send/receive E-mails to
specific addresses. She has a Charter.net account and she is getting
"bounces" whenever she sends E-mail to two correspondants, one on AOL
and one on Cox.net. Likewise, they cannot send E-mails to her. She can
send/receive from other people in other domains just fine.
I have no idea how even to begin to troubleshoot a problem like this.
Has anyone here had any experience dealing with E-mails seemingly not
getting properly routed to/from recipiants in certain domains?
You would probably start by examining the 'blacklisted' status of
each mail system involved.
http://www.spamcop.net/bl.shtml
http://www.samspade.org
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I might also humbly add www.dnsstuff.com to the list.
GoGators |
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Patty
Guest
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| Posted: Sat Oct 07, 2006 11:48 pm Post subject: Re: Lost E-mails |
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On Sat, 07 Oct 2006 04:39:28 GMT, Dave Hardenbrook wrote:
| Quote: | I have a client who is reporting that she cannot send/receive E-mails to
specific addresses. She has a Charter.net account and she is getting
"bounces" whenever she sends E-mail to two correspondants, one on AOL
and one on Cox.net. Likewise, they cannot send E-mails to her. She can
send/receive from other people in other domains just fine.
I have no idea how even to begin to troubleshoot a problem like this.
Has anyone here had any experience dealing with E-mails seemingly not
getting properly routed to/from recipiants in certain domains?
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Depends on what the bounce message says. That will give a big clue as to
what the problem is.
Patty |
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Barry Watzman
Guest
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| Posted: Sun Oct 08, 2006 12:57 am Post subject: Re: Lost E-mails |
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I'd start by calling Charter.net. This looks like a problem outside of
the customer's computer.
Dave Hardenbrook wrote:
| Quote: | I have a client who is reporting that she cannot send/receive E-mails to
specific addresses. She has a Charter.net account and she is getting
"bounces" whenever she sends E-mail to two correspondants, one on AOL
and one on Cox.net. Likewise, they cannot send E-mails to her. She can
send/receive from other people in other domains just fine.
I have no idea how even to begin to troubleshoot a problem like this.
Has anyone here had any experience dealing with E-mails seemingly not
getting properly routed to/from recipiants in certain domains?
--
Dave
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