port-security and IP Phones
 




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port-security and IP Phones

 
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PostPosted: Fri Jul 13, 2007 9:02 pm    Post subject: port-security and IP Phones Reply with quote

I've seen a problem with the port-security feature on switches when
you connect through an IP phone.

The problem arises when a data device, connected through an IP phone,
is moved from one port to another on the same switch. When the data
device is attached to the new port it has no connectivity.

The cause of the problem is the fact that the phone keeps the switch
port up even though you may plug out a device from the data port on
the phone. This means that the switch port-security entries are not
cleared. The switch sees that the mac address of the data device is
attached to the old port so it does not open on the new port until
it's cleared from the old one.

To clear the port-security entries you can disconnect the IP phone,
causing the port to drop or you can run the following command

clear port-security dynamic address A.B.C (where A.B.C is the mac
address of the data device)

This results in problems with laptop mobility on an office floor.

I've seen this problem on a Cisco 4506 running cat4500-ipbasek9-mz.
122-37.SG.bin

Has anybody else seen this and does anybody know of a solution?

As always your help is appreciated.
FWS
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Peter
Guest





PostPosted: Sat Jul 14, 2007 2:59 am    Post subject: Re: port-security and IP Phones Reply with quote

Greetings,

On Fri, 13 Jul 2007 16:02:44 UTC, firewallstarter@hotmail.com wrote:

Quote:
I've seen a problem with the port-security feature on switches when
you connect through an IP phone.

The problem arises when a data device, connected through an IP phone,
is moved from one port to another on the same switch. When the data
device is attached to the new port it has no connectivity.

You need to modify the MAC Address table Timeout value for any port
enabled for IP Telephony to a shorter value to allow PC mobility
between these ports. On our switches (3560's) we use 2 minutes and
find that works well enough (except for the really inmpatient people
that only wait 5 seconds before screaming......;-)).

Cheers.................pk.


--
Peter from Auckland.
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