Remote access using Remote Desktop Connection

Tristan McElhinney · Guest

Hi,

I'm posting this here, because I'm not sure it's an ISA problem, can't
remote in locally either which someone told me was probably not an ISA
problem then.

I'm trying to remote into our Windows 2003 Standard edition server and can't
get in. Have set up RealVNC and Remote Desktop Connection on identical
servers in the past which have been running ISA04 on the same server with no
problems.

But this one installation is causing me all sorts of problems. I can remote
in using the logmein.com software, but I need someone on the other end to
send me an invite. The correct ports are open for both RealVNC and remote
desktop and if I watch the monitoring in ISA 04 logs I can see the
following:

Protocol: RDP (Terminal Services)
Action: Initiated
Rule: RDP Server
Result Code: 0x0

Then after that it gets:
Protocol: RDP (Terminal Services)
Action: Closed
Rule: RDP Server
Result Code: 0x80074e21 FWX_E_ABORTIVE_SHUTDOWN

Status: A connection was abortively closed afte rone of the peers sent a RST
Segment.

I'm stuck, I've check the services to make sure all the Terminal Services
and RDP services are running and they are. The rules are idential to ones
set up on another server.

Any ideas what the RST Segment error is about?

I've looked at the article:
http://www.isaserver.org/tutorials/Publishing-Remote-Desktop-Web-Connection-Sites-ISA-Firewall-Part3.html
which seems to describe my problem, but still no closer to getting it
working.

Help
Thanks
Tristan