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Kevin
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 Posted: Mon Feb 25, 2008 3:01 am Post subject: windows won't shut down |
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Does anyone have a good way to trace down what process might be keeping
windows from shutting down? I can shut down right after booting up, but
after using the computer for awhile, running a lot of different things, it
refuses to shut down. I suspect some process is refusing the shutdown
request but not showing any messages. The only thing in the event log is a
system warning that says "The attempt to reboot COMPUTERNAME failed" Event
ID 1073.
Is there some way to catch what process is stopping the shutdown?
Thanks,
Kevin |
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Kevin
Guest
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| Posted: Mon Feb 25, 2008 1:23 pm Post subject: Re: windows won't shut down |
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Sorry about that, I guess I am guilty of what I myself often complain about
customers doing all the time. :-)
No, I'm not new to this and I really wasn't wanting someone to solve the
problem for me in this case. I'd like to figure it out myself actually - I
do PC type troubleshooting for others on a part time basis but since this
is my computer there is no time crunch. I was just hoping that maybe
someone either knew a good procedure or even some internals software that
might help identify a process that is returning false to Windows request to
shutdown, or is erroring somehow.
Here's the specifics:
- I'm using XP Pro with all the latest updates.
- Dell Inspiron 600m laptop
- 1.5 megs RAM
- I can rule out spyware problems most likely but will check more closely.
I check for it all the time with Spybot, AdAware, Spyware Blaster, Comodo
Firewall, Avast virus, etc. and have gotten very good at detecting and
removing any of that stuff from my or others systems.
- No hardware changes, but lots of software changes all the time. I am a
developer so I load and remove lots of software all the time. It possibly
could be some of this stuff causing the problem
- If I had to pick what I most likely suspect to be the problem it would be
Norton Ghost just seems like a bit of a flaky piece of bohemouth software
like most of Symantec stuff. But I definitely don't know that is causing
the problem.
- Would also suspect possibly one of my versions of Delphi (programming
language)
- Recently added Network Magic, but the problem started before that.
I can try starting and stopping different combinations of programs and try
to narrow it down. That might be the best way to start. I was just hoping
that someone might have something specific to solving this type of problem.
Thanks!!
Kevin
On Mon, 25 Feb 2008 12:37:50 GMT, smackedass wrote:
| Quote: | Does anyone have a good way to trace down what process might be keeping
windows from shutting down? ...etc...
Kevin,
My guess is that you are new to this. Please be forewarned, there are many
people, already warmed up to this forum, who will goof on you a bit. Caveat
emptor.
My analysis, based upon your rather scant (what type of computer? which
operating system? how much RAM? were there any recent changes, etc., etc.)
introduction, is, that it could be anything.
In the best-case-scenario, it could be a matter of wiping out some spyware.
In the worst-case-scenario, you're probably off getting a new computer,
rather than fixing this one.
Is your data (documents, spreadsheets, tax info, music, pictures, etc.)
backed up, onto another media? This is key.
Please provide more info. You may receive some help, here. But not until
more detail is provided.
smackedass |
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smackedass
Guest
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| Posted: Mon Feb 25, 2008 1:23 pm Post subject: Re: windows won't shut down |
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| Quote: | Does anyone have a good way to trace down what process might be keeping
windows from shutting down? ...etc...
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Kevin,
My guess is that you are new to this. Please be forewarned, there are many
people, already warmed up to this forum, who will goof on you a bit. Caveat
emptor.
My analysis, based upon your rather scant (what type of computer? which
operating system? how much RAM? were there any recent changes, etc., etc.)
introduction, is, that it could be anything.
In the best-case-scenario, it could be a matter of wiping out some spyware.
In the worst-case-scenario, you're probably off getting a new computer,
rather than fixing this one.
Is your data (documents, spreadsheets, tax info, music, pictures, etc.)
backed up, onto another media? This is key.
Please provide more info. You may receive some help, here. But not until
more detail is provided.
smackedass |
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