IT Certification FAQ

A: If you need some guidance for a helpdesk operator position then I would suggest the following training video which should give you a few tips about what questions to expect.

http://homepage.mac.com/deadtroll2/.Movies/helldeskcable.wmv

Gazza

source: alt.certification.a-plus
added: June 2003

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Free MCSE exams - ExamSimulators.com (they also offer 100% Money Back If You Don't Pass Guarantee - sounds great!)

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